Rockabye Baby Rental Services – About Us
Since 2006, Rockabye baby rental services delivers clean, safety inspected baby equipment rental. We specialize in baby equipment and baby rental services. Rockabye is a full service, year round fully licensed and insured business. We do not participate in “gig” or “affiliate” services or web platforms. We are physically located in the cities we service, we own all our equipment and we make all deliveries. When you order from us, you can rest assured that you will receive excellent equipment from our professional staff.
Our equipment is all purchased new and registered with manufacturers specifically for rental. We accommodate traveling visitors and local families for their occasional need and when out-of-town guests arrive. Additionally, we offer long term options for corporate relocations and temporary medical rentals. Rockabye baby rental services is a favorite of grandparents. We carry a large inventory of gear for babies and toddlers, such as cribs and baby bed rental, car seat rental, baby beds, highchairs, strollers and more!
Reduce the stress of travel and enjoy your trip by renting baby equipment. Are you ready to simplify your stay? Shop online or contact us by phone or email. Let us know the items you need, the dates of your travel and which city you need to rent. We offer great rates, and we’ll do our best to fill last minute orders. Have questions that you can’t find answers to on our site? Go to our Contact page and let us know how we can assist you.
How to receive your baby equipment rental
We deliver and pick up at your destination. Rates are based on the distance between our nearest warehouse and the Zip Code of delivery location, with fees ranging from $20 to $80. A delivery fee applies each time we deliver to a location and is based on an average sized order that will fit into a single delivery vehicle. It is best to have 2 separate orders when you have 2 separate delivery dates or delivery locations. See our locations to determine which services your destination. Delivery & Pick up is the only option in our Florida locations.
Large volume orders for a conference groups should call our office for a custom quote.
We make every effort to arrive on time to deliveries. However, due to unpredictable traffic situations and possible delays, we do not guarantee exact delivery times. Please, allow a 2-hour window for Delivery and Pickup.
Airport Drop Off/Pick Up
With the ever changing rules and regulations by the Department of Homeland Security (DHS) and the Federal Aviation Administration (FAA) as of November 2017 we are no longer able to drop off or pick up baby items at Airports. These are restrictions of these Federal agencies and administered by the Airports. We realize this is an additional inconvenience to travelers, but we must abide by the laws, rules and regulations.
However, we can deliver car seats to transportation services, limousine services, etc. on your behalf. Also, baby items are easily delivered to your final destination whether that is a residence, rental property, or hotel. In addition, we offer self pick up and self return at our designated locations during business hours. If you will be renting a car at a location other than the airport, we can likely work out a drop off and pick up.
Self Pick up & Return – BY APPOINTMENT ONLY
We offer self pickup and self return of baby equipment at designated locations as a convenience for our clients. This service is by appointment only and requires advance scheduling. In some cases our warehouses can be difficult to locate. We have designated convenient nearby retail locations to meet customers to make picking up and returning baby gear as easy as possible. These locations are easy to identify with ample parking. Our local representative will call to coordinate a convenient time to meet. Please be aware, we do not have personnel or services inside these retail establishments. Cribs and baby bed rentals are not available for this service.
We have a $40 minimum rental requirement, plus tax and delivery (if requested).
Payment Methods – Rockabye offers the following:
- Payment by Phone – Visa, MasterCard, Discover, American Express
- Direct from our Shopping Cart via either PayPal or Square
- Electronic Invoice from either PayPal or Square
Electronic Invoices are payable upon receipt and have a clickable link to pay directly from your computer.
Order Cancellation after confirmation and payment are subject to the following:
- More than 5-days prior to delivery – full refund minus a $20 processing fee.
- Between 5-days and 2-days prior to delivery – 50% refund of total order
- Within 2-days of scheduled delivery or On-Site cancellation no refund
- No-Show for Airport Meet & Greet and/or for Self Pickup are not refunded.
Read our Complete Terms and Conditions to assure you understand them. By placing an order you agree to the Terms & Conditions.